Bank cards
Acceptance of payments on the site is provided by the processing center PayOnline and PayKeeper - the official service providers of VISA and MasterCard. With PayOnline and PayKeeper, more than five million cardholders make secure and convenient online payments. For online payment, you can use MIR, Visa, Visa Electron, MasterCard and Maestro bank cards. If your card is subscribed to 3D-Secure, authorization of your payment will be carried out using a one-time password. Entering and processing of confidential payment data is carried out on side of the processing center. No one, even the seller, can receive the bank card details entered by the client, which guarantees full security of his money and personal data. After successful completion of the payment, an e-mail is sent to the payer`s e-mail. a receipt confirming the payment and containing its unique identifier.
To pay with a bank card, you must fill out a short payment form:- Select the type of payment system (Visa, MasterCard)
- Specify the card number (16 digits on the front side of the card)
- Enter CVC / CVV number (3 digits printed on the back of the card, on the signature strip)
- Name and surname of the cardholder (exactly the same as they are written on the front side of the card) and other necessary personal data
- The expiration date of the card, which is written on the front of the card.
When canceling the entire order or several items from it, the refund is made only to the card from which the payment was made. Complete cancellation of the order is possible 24 hours before delivery. Otherwise, amendments to the order are accepted (change of delivery date, address, name of the recipient, replacement of goods) 2 hours prior to order delivery. All questions related to the payment process can be addressed to specialists of the 24/7 multilingual PayOnline support service by phone +7 (495) 236 72 47or by writing a letter to: support@payonline.ru .
By bank card upon receipt
The order can be paid in cash upon receipt, if the order is made by the recipient himself. Also, the order can be paid in our flower shop at: Moscow, 4th Magistralnaya street, 5с5 or order a courier by phone. +7 495 236 72 47 (500 rubles). Delivery is carried out only with 100% payment for the order if the cost of the bouquet exceeds 15 thousand rubles.
Yandex.Money is an electronic payment system that implements the idea of electronic money. This system provides financial settlements between system participants (persons who opened accounts in the system) in real time. The settlement currency is the Russian ruble. Designed to ensure the functioning of e-commerce systems.
The system provides the ability to work through a web interface. You can also use some features through mobile applications. for Android, iPhone, Windows Phone, as well as an application for Windows 8.
Cash
The order can be paid in cash upon receipt, if the order is made by the recipient himself. Also, the order can be paid in our flower shop at the address: Moscow, 4th Magistralnaya street, 5с5 or order a courier by phone. +7 495 236 72 47 (500 rubles). Delivery is carried out only when 100% payment for the order if the cost of the bouquet exceeds 15 thousand rubles.
Cashless payment for legal entities
Payment by bank transfer for legal entities according to the invoice. The order will be executed upon receipt of money on our payment account. Please note that the term for receipt of funds is up to three banking days. If you want to speed up execution of the order, send us a copy of the payment document
Cancellations
When canceling the entire order or several items from it, the refund is made only to the card from which the payment was made. Complete cancellation of the order is possible 24 hours before delivery. Otherwise, amendments to the order are accepted (changes in the delivery date, address, recipient`s name, replacement of goods) 2 hours before the delivery of the order. All questions related to the process of payment and return, you can ask the specialists of our call center phone 8 495 236 72 47 / 8 800 775 27 48 or write to our mail info@dostavka-tsvetov.com
When canceling an order and returning funds, a commission of 10% of the amount paid is withheld. For full or partial To return funds to the card, you need to contact the manager of the online store. The money will automatically be returned to your card within 2-5 business days. The exact refund period depends on the date of placing the order and on the bank, issued the card (the maximum return period cannot exceed 30 days).